Horse riding is a risk sport and handling horses can be potentially dangerous. We take great care to ensure that all of our horses and ponies are well trained and reliable, but they are hired to the rider with the clear understanding that YOU RIDE ENTIRELY AT YOUR OWN RISK.
In the event that a rider is not capable of the riding required for a particular trek, Dingle Horse Riding reserves the right to request that that rider not commence and/or continue that trek. In this instance, the rider will be placed on a trek suitable to their abilities and no refund will be available. Determining the level of experience and/or suitability of a rider is done at the sole discretion of Dingle Horse Riding.
The Half-Day and Full-Day Treks require an intermediate or advanced riding ability. Dingle Horse Riding will assess all riders before departing. If a rider is not capable of the riding required, Dingle Horse Riding reserves the right to request that the rider not commence with that trek. In this instance, the rider will be placed on a trek suitable to their abilities and no refund will be available. Determining the level of experience and/or suitability of a rider is done at the sole discretion of Dingle Horse Riding.
Bookings are accepted on the basis that riders do not suffer from any illness or disability which could prejudice their safety on horseback.
All treks are subject to availability. Dingle Horse Riding reserves the right to cancel and/or reschedule any trek for any reason at any time. In the event that a cancellation is made, all deposits and/or any part of the total balance that has been paid will be refunded in full in the same manner in which it was originally paid. After this Dingle Horse Riding is under no further obligation.
All trek itineraries and/or routes are approximate. Occasionally conditions dictate that they be changed. All itineraries are subject to change at any time and for any reason at the sole discretion of Dingle Horse Riding.
Prices quoted are based on conditions at time of quoting. If these should alter, Dingle Horse Riding reserves the right to offer clients a choice between paying the altered price or accepting a full refund.
Dingle Horse Riding will make bookings for accommodation and/or dinner reservations on the behalf of our clients. Please note however, that any such bookings are subject to availability and the terms and conditions of each individual establishment.
Dingle Horse Riding will not be responsible for loss and/or damage of personal items during any of our treks.
BOOKING POLICY & CONDITIONS
All rides must be booked and paid for in advance.
Our Six Day Post-to-post Trail Ride must be booked as early as possible. If the booking is made 31 days or more or prior to departure, a 25% deposit is payable at the time of booking and the balance is due 30 days prior to departure. If the booking is made 30 days or less prior to departure, the total balance is due at the time of booking.
Half-Day and Full-Day Treks should also be booked as early as possible. Balance is due at the time of booking.
One-Hour and Two-Hour treks, if available, can be booked up to two hours before the trek departs. Balance is due at the time of booking.
Payment can be made by Credit Card, Bank Draft or Electronic Transfer; we do not accept personal cheques, traveller’s cheques or foreign currency.
CANCELLATION CONDITIONS
Treks go out in all weather conditions, rain or shine. In the event that DINGLE HORSE RIDING has to cancel a trek for any reason, your deposit and/or any part of the total balance that has been paid will be refunded in the manner in which it was originally paid.
In the event that you have to cancel a trek for any reason, cancellation fees will be calculated as follows:
For Post-To-Post Trail Rides:
Cancellation 31 or more days prior to departure: Deposit retained
Cancellation 30-15 days prior to departure: 50% of Total Balance retained
Cancellation 14 days or less prior to departure: 100% of Total Balance retained
For Half-Day, Full-Day Treks:
Cancellation 31 or more days prior to departure: Deposit retained
Cancellation 30-8 days prior to departure: 50% of Total Balance retained
Cancellation 7 days or less prior to departure: 100% of Total Balance retained
Cú Chulainn and Shamrock Trails:
Cancellation 24 hours or less prior to departure: 100% of Total Balance retained
Full payment will be taken for treks cancelled on the day or failure to turn up at the scheduled time.
We reserve the right to cancel a ride without a refund if you are not accurate with your weight and it contravenes our weight restrictions. This is both for your safety and for the health of the horse.
CONDITIONS APPLYING TO CHANGE OF BOOKING
In the event that you need or want to change your booking, a fee of 10% of the total balance due may be charged per person for each change made. If the alteration is made 30 days or less prior to departure, the cancellation charges above may apply.
Please note that we do charge the full amount of the trek booked for same day cancellations or no shows for time pre booked.
ERRORS AND OMISSIONS EXCEPTED
